Shipping policy

Orders are processed within 2–4 business days after payment is received. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on weight, size, and destination. Delivery times vary depending on carrier, but typically take 3–7 business days within the U.S.

Order Tracking

All orders include tracking. Please allow up to 24 hours after shipment for tracking updates to appear.

Incorrect Address

Please ensure your shipping address is correct at checkout. The House of Affection LLC is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Delays

We are not responsible for delays caused by carriers, weather, or events outside our control.

Damaged or Lost Packages

If your order arrives damaged, or if your package is lost in transit, please contact us at thehouseofaffection1@gmail.com within 7 days of delivery. We will work with you to resolve the issue.

International Shipping

Customs fees, duties, and taxes are the responsibility of the customer. Delivery times vary by location.